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Fleeced- Telemarketing Rip-Offs and How to Avoid Them

How to avoid being ripped off by the many telemarketing schemes
Contents:
Part 1: Dollars in the air: Prize Fever, 50 states, chosen people, felony travel, baron of breast cream, helping hands
Part 2: Words to the wise: Voices in the sky, gimme gifts, telephone tag, golden eggs, heavy metals, the family jewels
Part 3: The more things change: Busy signals, limits of the law, the people's court, civil wars
Fleeced! Operating disconnect, future schlock
Appendix A: Thirty-Five scams
Appendix B: Sample Sales Pitch
Appendix C: Common Customer Objections and Telemarketer Replies
Appendix D: State Law Enforcement Agencies that have jurisdiction over telemarketing

Stop Junk Mail Forever, and Telemarketing and Spam too

• Although some claim changes in the telemarketing laws make this book not useful, the fact is that the old laws, such as the Telephone Consumer Protection Act, which gives consumers the right of recovery of $500 for each unwanted call from a telemarketer after they have been notified to not call, still remain in force.

The Complete Guide To Telemarketing Management

Claims it helps businesses avoid ethical and legal problems connected with fundraising, calling hours, monitoring employees, and unsolicited calls.